Ready to Scale YourWhatsApp Conversations?

Join teams using WhatsApp CRM to:

Handle chats 24/7 with instant responses
Segment contacts and run targeted broadcasts
Automate follow-ups with templates and flows
Improve open rates and conversions on WhatsApp

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WhatsApp CRM

Grow faster with
WhatsApp CRM

Orchestrate broadcasts, templates, inbox and campaigns from one place. Built for speed, collaboration and AI-assisted workflows.

Trusted by teams running WhatsApp at scale
WhatsApp CRM dashboard
Agent using WhatsApp CRM

Why teams choose WhatsApp CRM

Turn WhatsApp into a reliable CRM, not just another inbox.

Give marketing, sales and support one shared view of every WhatsApp interaction—from first opt-in to closed ticket. No more spreadsheets, exports or disconnected tools.

No credit card required. Set up templates, broadcasts and inbox routing in under a day.

One place for every chat

Bring broadcasts, bot replies and live agent conversations into a single WhatsApp workspace.

AI that works with your team

Suggested replies, summaries and workflows that keep humans in control while AI does the repetitive work.

Built for collaboration

Assign owners, add notes and tags, and keep your marketing, sales and support teams aligned.

Policy-first & reliable

Send compliant notifications with delivery, read and reply tracking your leadership can trust.

Features

Innovative Features of Nex Gen AI

Redefining workflows with intelligent automation.

Unified Inbox

Unified Inbox

Collaborate on chats with tags, notes, assignments and SLAs. Auto‑route conversations, mention teammates and view full history.

Broadcasts

Broadcasts

Compliant bulk messaging with segmentation, scheduling and opt‑in management. Monitor delivery, reads and replies in real time.

Templates

Templates

Create, submit and reuse approved templates with variables, media and locales. Preview, test and personalize at send time.

Phonebook

Phonebook

Organize contacts with lists and attributes. Import CSVs, de‑duplicate automatically and build dynamic audiences.

Campaigns

Campaigns

Automate drips and follow‑ups with audience rules, delays and goals. Personalize messages at scale with variables.

Analytics

Analytics

Track delivery, reads, replies, conversions and agent performance. Export reports for stakeholders.

Benefits

WhatsApp CRM: Key benefits for your team

Give marketing, sales and support a shared WhatsApp workspace with AI assistance, reliable delivery and full context on every chat.

Unified WhatsApp workspace

See broadcasts, replies and campaigns in one shared inbox so your team never loses a conversation.

Shared inboxTeam collaborationConversation history

Data you can act on

Track delivery, reads, replies and agent SLAs with export-ready reports for your team and leadership.

Broadcast performanceAgent SLAsCSV exports

AI-assisted replies & summaries

Let AI draft answers, summarise long threads and keep tone consistent without losing human oversight.

Suggested repliesThread summariesMulti-language
Preview of WhatsApp CRM dashboard

Broadcasts that get replies

Segment audiences, respect send windows and route replies straight into the right inbox queues.

Smart segmentsSend-time controlsReply routing

Flows that follow up for you

Build journeys that nudge customers on WhatsApp after signup, abandoned cart or support requests—without manual work.

Drip campaignsEvent triggersHuman handoff

Teams that scale on WhatsApp

Built to handle thousands of conversations a day

From first message to closed ticket, WhatsApp CRM gives your team the context, speed and reliability needed to keep customers happy.

Agent using WhatsApp CRM

10k+

WhatsApp conversations managed every day across broadcasts, campaigns and shared inboxes.

High-volume teams on WhatsApp CRM

Team collaborating with WhatsApp CRM
Customer story

"With WhatsApp CRM, our team finally has one place to see every broadcast, reply and follow-up. Hand-offs between bot and agents are seamless and we close conversations 2x faster."

Ananya Mehra

Head of Customer Experience, D2C brand

90%

Customer satisfaction after moving support and notifications to WhatsApp CRM with SLAs and shared context.

Faster replies, fewer dropped conversations

Team lead reviewing WhatsApp CRM results

FAQs

Common Questions About WhatsApp CRM

What is WhatsApp CRM?
A unified system to manage WhatsApp templates, broadcasts, inbox, campaigns and contacts from one place.
Is it compliant with WhatsApp policies?
Yes. You can only send template-based notifications to opted-in contacts and must follow WhatsApp Business policy.
Can I import existing contacts?
Yes. Import CSVs, segment with lists/attributes, and build audiences for targeting.
Do you support template variables?
Yes. Use placeholders to personalize messages at scale and preview before sending.
How are broadcasts different from campaigns?
Broadcasts are one-off sends; campaigns are automated drips/flows with triggers and delays.
Can multiple agents work in the inbox?
Yes. Assign conversations, add internal notes and tags, and track SLAs.
WhatsApp CRM FAQ

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