Privacy Policy

Because your trust means everything to us

Last Updated: 2 Apr 2025

This Privacy Policy governs data collection, processing, and usage parameters established by TheQuickAssist.co ("Platform"), a digital product owned and operated by Prominno Labs Pvt. Ltd. . By engaging with the Platform's AI Ai Agent builder, the user acknowledges the implicit data interactions inherent to service functionality.

1. Data Collection Mechanisms

1.1 Personally Identifiable Information (PII)

User-submitted data that may be aggregated, stored, and processed includes, but is not limited to:

  • Full legal name
  • Electronic mail identifiers
  • Telephonic contact digits
  • Financial instrument details (for transactional facilitation)
  • Corporate/Business credentials (where applicable)

1.2 System-Generated Metadata

Upon engagement with the Platform, the following metrics may be passively accrued:

  • Unique IP signatures
  • Browser and device identifiers
  • System telemetry and interaction logs
  • Originating digital referral sources

1.3 Conversational Data

Ai Agent-related interactions may be subject to:

  • Algorithmic storage of configuration paradigms
  • Logged discourse exchanges
  • Telephonic contact digits
  • Processed user-generated input-output frameworks

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to data processing (e.g., checking a box on a form).
  • Contractual Necessity: To fulfill our service obligations to you (e.g., account creation, payment processing).
  • Legitimate Interests: For security, analytics, and service improvement, provided these interests do not override your rights.
  • Legal Obligation: To comply with applicable laws and regulations.

3. Data Utilization Scope

Acquired data sets may be utilized for:

  • Core AI Ai Agent operations and service optimization
  • Financial processing and subscription validation
  • Direct and automated communicative outreach
  • User engagement analysis and behavioral insights
  • Fraud deterrence and compliance adherence

4. Data Dissemination Policies

User data shall remain non-commercialized but may be subject to controlled disclosures:

  • Authorized Vendors: Third-party facilitators engaged in hosting, analytics, transaction handling, and user support.
  • External Integrations: Cross-platform data synchronization with services such as WhatsApp for Ai Agent execution.
  • Regulatory Compliance: Legal mandates may necessitate disclosures to governmental or judicial entities.
  • Corporate Structural Adjustments: Data inheritance in case of mergers, acquisitions, or asset transfers.

5. Data Integrity & Security Protocols

While industry-standard safeguards are deployed, absolute immunity from digital compromise cannot be assured:

  • Encryption methodologies safeguard high-sensitivity data
  • Restricted administrative access to user-specific records
  • User-initiated credential security responsibilities remain paramount

6. Tracking, Cookies & Behavioral Monitoring

The Platform employs automated tracking constructs to:

  • Enhance session-based efficiency
  • Extract analytical insights from user behavior
  • Preserve preference-based configurations

Users may configure their systems to mitigate cookie retention, though functional limitations may ensue.

7. Retention & Data Lifecycle Management

We retain personal data only as long as necessary:

  • Account Data: Retained until account deletion.
  • Transaction Records: Retained for 7 years for tax and accounting purposes.
  • Marketing Data: Retained until you opt-out or withdraw consent.
  • Session Data: Retained for 12 months for analytics.

8. User Rights & Control Parameters

Subject to jurisdictional variances, users may:

  • Solicit access to, rectify, or erase stored personal data
  • Restrict processing or invoke consent withdrawal rights
  • Demand structured portability of data in applicable scenarios

Rights execution requests should be directed to support@thequickassist.co.

9. External Dependencies & Third-Party Processors

We engage the following third-party service providers who may process data on our behalf:

  • Google Analytics: For website traffic analysis.
  • Facebook Pixel: For marketing and conversion tracking.
  • Trustpilot: For customer reviews.
  • Razorpay: For payment processing.
  • Firebase: For authentication and database hosting.

Interactions with external domains, hyperlinked from the Platform, fall beyond our governance. Users are advised to review independent privacy doctrines.

10. Minor Protections & Compliance Stance

This Platform is not designed for individuals under 13 years of age. Any inadvertent data collection involving minors should be reported for immediate redressal.

11. Policy Amendments & Versioning

TheQuickAssist.co, as a product of Prominno Labs Pvt. Ltd., reserves the right to amend this policy at its discretion. Continued engagement post-modification constitutes implicit acceptance of revised stipulations.

12. Contact & Redressal Mechanism

Inquiries or concerns regarding this Privacy Policy should be directed to support@thequickassist.co.